QRISU
Contact Us

Let's Connect and Power Your Payments

Have questions about integration, custom MDR rates, or enterprise volume? Our team in Jakarta is ready to assist you.

Direct Channels

Select the communication channel best suited for your inquiry.

Official Email
support@qrisu.com
General inquiries and technical integration help.
Partnership & Business
partnership@qrisu.com
Custom enterprise volume and merchant partnerships.
WhatsApp Business
+62 812-3456-7890
Fast response Monday-Friday 09:00 - 18:00 WIB.
API Documentation
docs.qrisu.com
Technical guides, SDKs, and sandbox testing.

System Status & Working Hours

QRISU APIs operate 24/7/365 with automated monitoring. Technical support is available Monday through Friday 08:30 - 21:00 WIB.

Send a Message

Fill out the form below and our team will get back to you within 1 business day.

Frequently Asked Questions

Quick answers regarding registration, verification, and API implementation.

How long does merchant verification take?

Automated KYC verification takes 1-3 business hours. Once approved, API keys are immediately accessible in your dashboard.

Is a developer sandbox available before going live?

Yes, full sandbox simulation is available right after registration with mock payment triggers and webhooks.

What are the withdrawal and settlement schedules?

QRIS settlements clear within T+1, with automated or on-demand disbursement to all registered Indonesian commercial banks.

Does QRISU support recurring payments or subscriptions?

Dynamic QRIS invoices can be generated on schedule via our automated API recurring jobs.